Privacy Policy
Effective Date: 29 July 2026
At AANIYA, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with AANIYA, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- PIN Code
- City and State
Order Information
- Products purchased
- Order history
- Payment status
- Delivery details
Technical Information
- IP Address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Deliver products to your address.
- Communicate order updates.
- Respond to customer support enquiries.
- Improve our products and website experience.
- Send promotional offers, new launches, and newsletters (only if you have opted in).
- Detect fraudulent or suspicious activity.
- Comply with applicable legal obligations.
3. Payment Information
AANIYA does not store your debit card, credit card, UPI PIN, CVV, banking passwords, or other sensitive payment credentials.
All payments are securely processed through authorised third-party payment gateways.
4. Cookies
Our website uses cookies to:
- Improve website performance.
- Remember your preferences.
- Analyse website traffic.
- Enhance your shopping experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send:
- New collection launches
- Exclusive offers
- Festival promotions
- Product updates
- Brand announcements
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.
6. Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers where necessary, including:
- Payment gateway providers
- Courier and logistics partners
- Technology service providers
- Customer support platforms
- Government or legal authorities when required by law
These partners are required to protect your information and use it only for the services they provide on our behalf.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Alteration
- Destruction
While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Meet legal, tax, and accounting requirements.
- Resolve disputes.
- Enforce our policies.
When no longer required, your personal information is securely deleted or anonymised.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your details.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications.
- Request information regarding how your data is being used.
To exercise these rights, please contact us using the details provided below.
10. Children’s Privacy
Our website is intended for individuals who are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites or services.
AANIYA is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
The latest version published on this website will always apply.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
AANIYA
Yards that define YOU.
Your Privacy Matters
At AANIYA, trust is as important as craftsmanship. Just as every hand Batik creation is made with care, we are committed to handling your personal information responsibly, securely, and transparently. Your privacy is respected at every step of your journey with us.